For better accountability, we should shift the focus from the design of these systems to their impact. Describing a decision-making system as an “algorithm” is often a way to deflect accountability ...

Consumers are less forgiving of brand failures when algorithms are anthropomorphized, use machine learning, or are used for subjective or interactive tasks. Researchers from University of Texas-Austin ...

From Thanksgiving dinner conversations to pop culture discourse, it’s easy to feel like individuals of different political ideologies are occupying completely separate worlds, especially online.