NBT Bank customers reported problems with duplicate charges showing up on their accounts, raising concerns about ...

NBT Bank issues enter a second day as customers who say they have experienced overdrafts, the bank says they are working to ...

Some NBT Bank customers are seeing duplicate transactions on their accounts, which may make balances look overdrawn or higher ...

NBT Bank is in its second day of resolving widespread duplicate transaction issues among customers' bank accounts.

Customers of NBT Bank got a surprise this week when they began seeing "duplicate transactions" in their accounts, causing ...

I am sure many of us have had that sinking feeling when we are at the ATM and slot in our cards, only to be met with an “unable to dispense cash” after setting up a debit transaction. To worsen this ...

Everyone of a certain age can remember scurrying to the local bank to write a check to themselves before 3 p.m. on a Friday to avoid getting stuck without cash after the branch closed for the weekend.

Chad Wallace shares how digital transformation is reshaping transaction banking—and the strategies banks need to stay competitive.