Twilio Flex is now embeddable. A new SDK, Salesforce Voice GA, and consumption-based pricing target AI-scale contact center deployments.

Health ministry made headlines last week for rescinding a nearly identical policy amid a court case over it, but they ...

The agreement is welcomed by Lebanon's president, while Israel's Benjamin Netanyahu says it presents a "historic" opportunity ...

Rachel Jin, Chief Platform and Business Officer, Head of TrendAI™: "We launched TrendAI™ to define the AI security category. This next phase is about scaling that vision globally, with leading ...

“Traditional security focused on obvious malicious inputs. With AI, attacks can be hidden in natural language, embedded in ...

Now every app can have a contact centre thanks to Twilio so your problems can finally follow you around the internet.

The Cincinnati Business Courier assembled a panel of business leaders to get their takes on what the tri-state can look ahead ...

Meta's ad-measurement updates - an AI-assisted Meta Pixel upgrade and a one-click setup path for Conversions API - are ...

According to Raymond, Country Manager of JD Logistics in Singapore and Malaysia, the surge in online purchases of furniture, ...

Cyber attackers are abusing the low-code automation platform n8n to push malware and track targets through phishing emails, in a campaign that security researchers say gathered pace between October ...

The sound of tinkling bells drifts through an alley in central Seoul, an unmistakable sign that a shaman is near -- although ...

The acquisition reflects a shift from selling software companies install to building voice technology directly into telecom ...