Twilio Flex is now embeddable. A new SDK, Salesforce Voice GA, and consumption-based pricing target AI-scale contact center deployments.

Where is operational tooling going?

According to Raymond, Country Manager of JD Logistics in Singapore and Malaysia, the surge in online purchases of furniture, ...

The teams that succeed with Node.js migration are not the ones who moved fastest. They are the ones who spent the most time ...

New Relic remains one of the strongest observability platforms on the market. It delivers full-stack monitoring, AI-powered ...