Twilio Flex is now embeddable. A new SDK, Salesforce Voice GA, and consumption-based pricing target AI-scale contact center deployments.

What You Need to Know, April15 at 7:30 PM ET/6:30 PM CT. Help Register Login Login Hi, %{firstName}% Hi, %{firstName}% Games ...

At least two ships have visited Iranian ports while two are linked to China. The US previously said it would stop vessels ...

Page speed for SEO is no longer a nice-to-have checkbox on a technical audit list. It is a direct ranking factor, a conv ...

LLMs are quietly reshaping data journalism workflows at The Hindu, helping reporters process vast document sets, write ...

LinkedIn is facing two lawsuits over its practice of scanning users’ browsers to determine which extensions they’re running.

A German group claims LinkedIn is 'illegally searching' users' computers. But the Microsoft-owned site says it collects data ...

LinkedIn calls it a smear campaign, but does not deny scanning people's browsers for extensions.

Amid rising demand for digital and technology-driven skills, Harvard University has made several of its courses accessible ...

A new report dubbed "BrowserGate" warns that Microsoft's LinkedIn is using hidden JavaScript scripts on its website to scan ...

A hot potato: GitHub has announced that starting April 24, the company will begin using interaction data from Copilot Free, Pro, and Pro+ users to train and improve its AI models unless they opt out.

In the spring of 2020, the Federal Reserve faced a challenge: The COVID-19 pandemic was upending daily life with shutdowns, social distancing, and heightened uncertainty, but the traditional economic ...